integrating Zendesk with “ Hermes ” the telephony system
问题 I have existing telephony system it's name " Hermes " it's a telephony system and now I want to integrate into zendesk, I have gone through Talk Partner Edition API but I am not getting exact idea. I wanna know how should I connect this telephony system with zendesk and how should I embed this soft-phone into "Zendesk ???? Or the steps to do this work done ??? Any help appreciated! 回答1: Zendesk provides API endpoints to search for users based on phone number, as well as the ability to create