Google Email Group not receiving specific email

天涯浪子 提交于 2020-02-25 13:34:09

问题


We are currently using a webapp that generates outbound emails, but are experiencing a few issues.

When the system sends an email directly to a Gmail user (eg. john.smith@domain.com) it is received fine. If the email is sent to a Google apps group (eg. finance@domain.com) it is never received by any of the group members.

The "finance@domain.com" propogates to approximately 6 users. I have reviewed the Spam folder for a few of them and the email still isn't there either.

If the Google engine does indeed classify the inbound email as spam for a Google group, what does it do with it?

Here's a snippet of the header showing that SPF passes:

Received-SPF: pass (google.com: domain of XXXX designates XXX.XXX.XXX.XXX as permitted sender)   client-ip=XXXXX;
Authentication-Results: mx.google.com;
   spf=pass (google.com: domain of XXXX designates XXX.XXX.XXX.XXX as permitted sender) smtp.mail=XXXXXXX

回答1:


This could be an issue of the mail being marked as spam by the Group, not the users. Essentially, when you leave spam on for a group, it'll get checked there and also at the user level. More informaiton about this can be found here.

If that doesn't seem to be the root cause, I would check at the Email log search within the Admin console to see what's going on with a bit more detail.

Hope this helps!



来源:https://stackoverflow.com/questions/27006989/google-email-group-not-receiving-specific-email

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