call-queue

How can I get a user's call queue / department?

扶醉桌前 提交于 2019-12-25 03:09:07
问题 If I have a user's extensionId , how can I get the user's call queue / department info, e.g. a specific team like "department": "Sales" . I know I can call the following endpoint and get a list of call queues / departments using the following, but I want a list specific to a user: List Call Queues API GET /restapi/v1.0/account/{accountId}/call-queues Get Extension List API GET /restapi/v1.0/account/{accountId}/extension?type=Department 回答1: A user can be a member of multiple call queues. To