alexa-voice-service

I'm working on an Alexa skill (for Echo), and i've looked into Alexa skill kit from the very start. Now, i'm confused about Alexa Voice Service. i've read documentation on Amazon, but cannot understand it in a better way. Please guide about What's AVS? And how is it related to Alexa skills? The Alexa Skill Kit is for creating skills that specifically run on the Amazon Echo or any other device that contains Alexa. The Alexa Voice Service allows you to add Alexa's voice control to any product that has a microphone and speaker. To Read more about Alexa Voice Service check out this link: https:/

I'm required to create a Amazon Skill Kit to open a ticket in our ticketing tool. By looking at the examples for Amazon Skill Kit, I couldn't find a way of accepting the free form text as input. Other option is by creating a custom slot with all probable set of inputs as custom slot inputs. But in my case, all i have to do is capture the full content of user input to log it somewhere in the ticket which is very unlikely to expect the probable utterances before hand. Correction to my comment... I, and others, may be misunderstanding the deprecation of the AMAZON.LITERAL. I found that custom