error trying to connect to cleardb

Question

Hi again i want to connect to cleardb instance in heroku i take hostname and credentials from heroku config vars in CLEAR_DATABASE_URL but i am getting the following error

ERROR 2003 (HY000): Can't connect to MySQL server on 'us-cdbr-east-06.cleardb.net' (111)

im trying to connect in this way

mysql -u username -p -h us-cdbr-east-06.cleardb.net

any idea why i am getting 111 error?

thanks for your time

Answer 1

Error fixed thanks the help from cleardb support team, here support answer

Hi there,

Thanks for reaching out. You may want to check with your local network administrator and/or ISP to ensure that you are allowed to access remote resources that run on TCP 3306. It is possible that this port has been blocked from your local network and/or machine. To be clear, we performed a connection test on this database and found that it is operating normally, so the next diagnostic step is to check your local connectivity to remote MySQL databases.

Hope this helps,

member team