问题
I have just released an application on the App Store but for some users the app will crash. I am not able to reproduce this problem and therefore I was wondering if there is any way to get a crash report from the user so that I can get an idea of why the app will crash.
回答1:
Being only a very part-time iOS developer and having a small app that doesn't have too much going on, I've not until recently had cause to try and find crash logs. Google led me to this very old thread.
Just in case anyone else ends up on the same wild goose chase - at the time of writing (mid-2018) iTunes Connect has been rebuilt as App Store Connect and, in the web portal, all you can see is number of crashes and so-forth. To download energy usage and crash report logs from Apple servers, you actually go to XCode. Window -> Organizer -> Energy or Crashes tab [EDIT: Still correct in November 2020, XCode 12.2].
回答2:
You can get crash reports via iTunes Connect. Here's how:
- Log into iTunes Connect
- Click "Manage your Applications"
- Select your app
- Click the app icon under "Current Version"
- Click "Crash Reports" on the right side
回答3:
Just in case someone is still looking for this answer in 2019, here is how i did it. 1.) Login to Apple iTunes Connect 2.) Goto My Apps >> Select your app >> Activity 3.) Select your build number 4.) Select Download dSYM in General information
The below link helped me and you can find other ways to download dSYM (e.g.: from Xcode) from here. References: https://docs.newrelic.com/docs/mobile-monitoring/new-relic-mobile-ios/configuration/retrieve-dsyms-bitcode-apps
回答4:
URL : https://developer.apple.com/news/?id=nra79npr
But make sure you have configured your appstoreconnects credentials in xcode.
回答5:
hey i thorogly search and find this
iOS 5 and later Tapping Settings > General > About > Diagnostics & Usage will allow you to choose between Automatically Send and Don't Send.
iOS 4 and earlier By default, opting in is a one-time decision. If you'd like to change your decision, you can reset warnings for your iOS 4 or earlier device so that you will be asked again.
How to reset warnings within iTunes Connect your iPad, iPhone, or iPod touch to your PC or Mac. Wait until your device has appeared on the left side of the iTunes window under Devices. Right-click (Mac or PC) or Control-click (Mac) the icon for your device. From the shortcut menu, choose Reset Warnings:
The next time you sync after resetting warnings, you should see:
To disagree and stop sending Apple diagnostic and usage information, click No Thanks.
If you don't see the window above Disconnect your device from your computer. Open an application on your device. Press and hold the Sleep/Wake button until the red slider appears, and then press and hold the Home button until the application quits. If you're using iOS 2.x or earlier, press and hold the Home button until the application quits. Connect your device and sync it with iTunes. The option to agree or disagree to diagnostics collection should appear again.
Chearz;)
来源：https://stackoverflow.com/questions/10145665/crash-reports-from-app-on-app-store