Approved Excel addin missing from Mac store

问题

Our Excel add-in was approved by Microsoft several months ago, and it shows as expected in the Windows and Web versions of Excel. However, we cannot get it to show on ANY Mac version of Excel.

To reproduce:

Within Excel for Mac, go to the Insert ribbon tab and select Get Add-ins. The store dialog pops up.
Search for "MyEducator". The dreaded "There are no add-ins matching these criteria" shows up.
If you try the same search on Excel for Windows, the add-in shows up just fine.

We have been working with Microsoft support for two weeks (paid $500 for dedicated support), and they cannot figure out why it doesn't show up. We have been through several levels of support. They say our manifest requirements are correct, but they also don't see the add-in. Today, they finally just asked us to try here :).

The manifest file has the following requirements set:

<Hosts>
  <Host Name="Workbook" />
</Hosts>
<Requirements>
  <Sets>
    <Set Name="ExcelApi" MinVersion="1.8"/>
  </Sets>
</Requirements>

The Microsoft platform availability doc shows that Office 365 Mac supports ExcelApi 1.8. (for completeness, we aren't using "Mac version 16 one-time purchase", which does not support 1.8.)

When we open the "About Excel" dialog, we see the following:

                 Microsoft Excel for Mac

                 Version 16.30 (19101301)
               Product ID: 02954-063-109715
             License: Office 365 Subscription

         (c) 2019 Microsoft. All Rights Reserved.

Thanks in advance.

Edit Later

Just to finish this out for any who read about it in the future, Microsoft worked with us offline to make this work. It was some issue in their store. Keyur was amazing.

来源：https://stackoverflow.com/questions/58547088/approved-excel-addin-missing-from-mac-store

标签

office-js

office-store