问题
How can we disable the Skype and Lync providers completely from Dynamics CRM 2015 Online in either supported or unsupported way?
What I have tried so far:
- Created my own link on phone number fields
- Tried to locate any jQuery event handlers attached to the element in the DOM
- Assigned the blank event handler to Mscrm.ReadFormUtilities.handlePhoneNumberClick (Ref: http://crmtipoftheday.com/2014/05/15/how-to-block-click-to-call-in-crm/)
Still when I click on the phone number the Dynamics create a blank page and activates an inline phone call record.
And when I run
frames[0].$('#telephone1 div span a').click();
from browser console, it doesn't create a blank page or an inline phone call record.
NOTE: This was not happening prior to CRM 2015 Update 1 or in Update 1 legacy form rendering.
Any ideas?
回答1:
After debugging action.js, formcontrols.js and global.ashx and try hitting several times I caught the point in Mscrm API that was opening a new window for default telephony providers (Skype/Lync).
This script disabled the default telephony completely. Use with caution and test carefully before deploying to production environment as this is not supported.
Mscrm.ReadFormUtilities.openPhoneClient = function () { return; }
来源：https://stackoverflow.com/questions/32327251/how-to-disable-skype-and-lync-telephony-providers-for-dynamics-crm-completely