问题
I am developing a web application, which is still in initial stages.I have put it on web for public to use.Should I use uservoice for feedback(free account)? What are the alternatives?
回答1:
GetSatisfaction is the other big alternative if you're looking at "open forum" type feedback webapps, not that there probably aren't others I've never noticed. There's also more helpdesk-ish solutions out there, like Tender for example.
Of course, you could also put up a quick 'contact us' form for the time being if you're not expecting too much traffic at the start, and keep everything in your existing issue tracker.
回答2:
One thing that I use on my website are comments and feedback from JS-Kit a free and simple solution for this kind of thing.
回答3:
I've seen UserRules and it nicely fits into my application's usecase. Thr r some rich set of features that are too tempting. I personally like the seamless integration with our Issue Tracker (JIRA) to export feedback into tickets which can also be tracked within the system only. It also allows to add custom fields in the feedback widget while collecting feedback that takes the cherry from the top.
回答4:
UseResponse - self-hosted software (PHP/MySQL), feature-rich, attractive pricing, no montly fees.
回答5:
There's a good answer on this topic for another question, which is basically to look at the wikipedia article (which has a comparison table).
回答6:
If you want more specific feedback (e.g. bug reports / design criticism) - you can have a look at Usersnap - a feedback button with in-browser screenshot capability.
回答7:
You can create a mail account for receiving user feedback, for one. Another free alternative is Google docs and spreadsheets, which has a free form feature that will convert the feedback you received into entries in the spreadsheet.
SurveyMonkey is another free alternative... there are many offerings in the market, what I have named is just a few.
回答8:
If you have your own web server, take a look at VoxPopuli . This is a web widget designed for hosting on your web site. It's free and open-source and it can be easily integrated into any CMS, forum system and alike.
来源:https://stackoverflow.com/questions/948268/how-to-get-user-feedback