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I want to get Call Details from Genesys Platform SIP Server. And Genesys Platform has Platform SDK for .NET . Anybod has a SIMPLE sample code which shows how to get call details using Platform SDK for .NET [ C# ] from SIP Server? Extra Notes: Call Details : especially i wanted to get AgentId for a given call and From Sip Server : I am not sure if Sip Server is the best candiate to take call details. So open to other suggestions/ alternatives You can build a class that monitor DN actions. Also you watch specific DN or all DN depending what you had to done. If its all about the call, this is the

I created custom field "rec_name" id table "cdr", database "asteriskcdrdb". In this field I want to store recording name. I know I should do it by adding this line in one of .conf files, but where? exten => s,1,set(CDR(rec_name)=${CALLFILENAME}) I can do it by sql statement, too, but I don't know where is the file that saves details of call into database. For mysql you need add into /etc/asterisk/cdr_mysql.conf [aliases] rec_name=rec_name If you HAVE aliases section, just add to it rec_name=rec_name 来源： https://stackoverflow.com/questions/10499261/saving-data-into-custom-cdr-field

I am using sagoma 8 port card My chan_dahdi.conf to configure the ports are ;autogenerated by /usr/sbin/wancfg_dahdi do not hand edit ;autogenrated on 2015-06-12 ;Dahdi Channels Configurations ;For detailed Dahdi options, view /etc/asterisk/chan_dahdi.conf.bak [trunkgroups] [channels] context=default usecallerid=yes hidecallerid=no callwaiting=yes usecallingpres=yes callwaitingcallerid=yes threewaycalling=yes transfer=yes canpark=yes cancallforward=yes callreturn=yes echocancel=yes echocancelwhenbridged=yes relaxdtmf=yes rxgain=0.0 txgain=0.0 group=1 callgroup=1 pickupgroup=1 immediate=no

Note: A have asked this question at the Superuser community first , but since it involves a lot of software-building-related topics I decided to move it here. I need to provide a simple call-center solution to a small local business. They have a local 6-digit land line number. They accept calls locally, i.e. nobody calls them from another cities. The problem is that they started to lose customers, because with a certain amount of calls every day it has become impossible to reach the local phone number (it is always busy). So, there is a call center solution needed. I assume that I can somehow

My objective: I want to use softphone(3CX phone) register with asterisk server, and make call to the server and asterisk act as a server to automatically response something, like play a song. How i did: I installed asteriskNow using virtualbox, and registered the softphone by setting exntension for my SIP device (extension 333). And i write a dialplan in etc/asterisk/extensions.conf . The dialplan is : [incoming] exten =>s,1,Answer() exten =>s,n,Playback(dir-intro-oper) exten =>s,n,Hangup() I want any incoming call to server, the server will automatically answer, and play a pre-defined voice

I want to pickup call in Asterisk using AMI. I can originate call, but totally don't know, how to answer the phone... Script for calling: #login sock = socket.socket(af, socktype, proto) sock.connect(sockaddr) sock.send('Action: login\r\n') sock.send('Events: off\r\n') sock.send('Username: '+str(ast_server.login)+'\r\n') sock.send('Secret: '+str(ast_server.password)+'\r\n\r\n') #originate call sock.send('Action: originate\r\n') sock.send('Channel: ' + str(user.asterisk_chan_type) + '/' + str(user.internal_number)+'\r\n') sock.send('Timeout: '+str(ast_server.wait_time*1000)+'\r\n') sock.send(