genesys

Genesys Platform : Get Call Details From Sip Server

一笑奈何 提交于 2019-12-08 02:53:34
问题 I want to get Call Details from Genesys Platform SIP Server. And Genesys Platform has Platform SDK for .NET . Anybod has a SIMPLE sample code which shows how to get call details using Platform SDK for .NET [ C# ] from SIP Server? Extra Notes: Call Details : especially i wanted to get AgentId for a given call and From Sip Server : I am not sure if Sip Server is the best candiate to take call details. So open to other suggestions/ alternatives 回答1: You can build a class that monitor DN actions.

Genesys Platform : Get Call Details From Sip Server

十年热恋 提交于 2019-12-06 05:08:38
I want to get Call Details from Genesys Platform SIP Server. And Genesys Platform has Platform SDK for .NET . Anybod has a SIMPLE sample code which shows how to get call details using Platform SDK for .NET [ C# ] from SIP Server? Extra Notes: Call Details : especially i wanted to get AgentId for a given call and From Sip Server : I am not sure if Sip Server is the best candiate to take call details. So open to other suggestions/ alternatives You can build a class that monitor DN actions. Also you watch specific DN or all DN depending what you had to done. If its all about the call, this is the