avaya

Which is the best way to get real time data from avaya cms server?

由 孤人 提交于 2019-12-10 23:04:06
问题 I am sorry if this question goes out of topic but i forced to ask here as there is very limited resources found over the net on this. I am looking to implement system to get real time data from avaya cms server I did lot of RND on JTAPI but it has got some limitations it is not giving all events all data as stored in CMS database. I also tried connecting cms database using Java but no success because it also give historical data in delay of 30 mins. Is it possible to get the same technically

Java Client for Avaya IVR and CTI integration

由 时光总嘲笑我的痴心妄想 提交于 2019-12-04 05:26:08
问题 I am looking to develop a Java client for integrating the Avaya IVR to CTI. I have two questions. What is the format of the IVR output? How can this be read using JAVA? I want to develop a java program that is able to the read the input caller feeds to the IVR and take some action based on that. Are there some APIs or Webservices from Avaya that can be used for this purpose? If someone could provide me some links to websites where i can find API details for the said functionality, i would be

Java Client for Avaya IVR and CTI integration

由 我只是一个虾纸丫 提交于 2019-12-02 06:06:14
I am looking to develop a Java client for integrating the Avaya IVR to CTI. I have two questions. What is the format of the IVR output? How can this be read using JAVA? I want to develop a java program that is able to the read the input caller feeds to the IVR and take some action based on that. Are there some APIs or Webservices from Avaya that can be used for this purpose? If someone could provide me some links to websites where i can find API details for the said functionality, i would be grateful. How do we configure the IVR to perform certain actions based on different inputs fed in by
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