amazon-connect

Invalid Lambda Response: Received error response from Lambda: Unhandled

由 坚强是说给别人听的谎言 提交于 2020-07-22 07:21:10
问题 i am working on Amazon lex. when i give input to amazon lex its gives me following error Invalid Lambda Response: Received error response from Lambda: Unhandled i add lambda function in Fulfillment and from lambda i am getting customer information from MySQL Database here is my lambda function const mysql = require('mysql'); var pool = mysql.createPool({ // a connection pool is a cache of database connections maintained so that the connections can be reused when future requests to the

Amazon Connect and CloudFormation

由 孤街醉人 提交于 2020-06-13 12:29:09
问题 I found an interesting github link for automating the way to import the AWS connect flow from CloudFormation: https://github.com/iann0036/amazon-connect-cfn/blob/master/example_stack.yaml It is working as expected. but this way is very complicated to frame the complete segment of connect flow in the cloudformation.yaml itself. myConnectContactFlow: Type: "AWS::Connect::ContactFlow" Properties: ConnectInstance: !GetAtt myConnectInstance.Domain Name: "myFlow" Description: "An example flow"

How to use puppeteer to automante Amazon Connect CCP login?

由 不羁的心 提交于 2019-12-13 03:53:12
问题 I'm trying use puppeteer to automate the login process for our agents in Amazon Connect however I can't get puppeteer to finish loading the CCP login page. See code below: const browser = await puppeteer.launch(); const page = await browser.newPage(); const url = 'https://ccalderon-reinvent.awsapps.com/connect/ccp#/'; await page.goto(url, {waitUntil: 'domcontentloaded'}); console.log(await page.content()); // console.log('waiting for username input'); // await page.waitForSelector('#wdc

Voice message save in aws s3 bucket using Amazon Connect

由 ≯℡__Kan透↙ 提交于 2019-12-11 12:27:42
问题 how to save voice message of customer number and store in an s3 bucket using aws connect. I made a contact workflow but I am not understanding how to save voice message to s3 bucket? 回答1: The recording in S3 is only starting when an agent is taking the call. Currently, there is no direct voice mail feature in Amazon connect. You can forward the call to a service that allows it, such as Twillio. 回答2: As soon as you enabled Voice Recording all recordings are placed automatically in the bucket

Call recording and reports are not generating in S3 bucket

由 假装没事ソ 提交于 2019-12-08 13:01:33
Call recording and reports are not generating in S3 bucket . S3 bucket is created but call recording and reports are not saved . I have added Set call recording behavior in contact flow before customer inputs but even then nothing is saved in S3 . S3 bucket has all the permission of read , write, update. Can someone help me with this , I am stuck with this issue from last two days . Thanks in advance For recording to be generated you must enable recording in the contact flow used by the call. Once recording is enabled for a given call, the recording file will appear in the S3 bucket shortly

Call recording and reports are not generating in S3 bucket

由 ￣綄美尐妖づ 提交于 2019-12-08 07:53:02
问题 Call recording and reports are not generating in S3 bucket . S3 bucket is created but call recording and reports are not saved . I have added Set call recording behavior in contact flow before customer inputs but even then nothing is saved in S3 . S3 bucket has all the permission of read , write, update. Can someone help me with this , I am stuck with this issue from last two days . Thanks in advance 回答1: For recording to be generated you must enable recording in the contact flow used by the
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