Way to get User Feedback for iPhone app? [closed]

Answer 1

Have you tried Helpshift ? It looks like it has all the features that you need.

For your app's users, giving feedback is as easy as starting a new conversation with you, the app developer. The SDK can be integrated in 4 easy steps listed in this guide

There are many other features such app review pop-ups, FAQ knowledge bases, rich issue management dashboard too.

Answer 2

Have you tried http://www.crittercism.com? I use them for getting feedback on my apps, they are awesome!

Answer 3

You can use www.glazum.com for asking any questions in app and get instant responses.

Key features of Glazum are:

• Ability to bind questions to markers in your code at runtime. Thus you can ask any question almost at any time without resubmitting application.
• Great range of answer types you can choose. It might be free short/long text answer, single/multiple selection (it's also possible that users comment their choices).
• There are a lot of different conditions to show questions (country, user identifiers, app version, iOS version, launches, device type and other)
• Glazum SDK is easy to use and integration is really simple
• Questions are saved locally, and thus can be shown even without internet connection. Of course If user answers a question without internet connection, the answer will be saved and send to Glazum backend later.
• There is easy-to-use dashboard, where you can manage questions and responses.
• Ability to schedule questions for specific period.
• Ability use custom variables in your code and lately show questions based on these variables values. This is very useful especially in case of a/b tests.

An example of Glazum SDK usage you can find here https://github.com/glazum/glazum-ios-example

Answer 4

There is an control called Tattle-UI specially for Beta-tester during development phase. It's an basic control using Screenshot with marking and audio feedback, finally we can share it with our developers by mail. But it wouldn't be integrate with app which is on App store. They may reject with this type of feature.

Answer 5

Options listed so far usually require a SDK to be integrated into your app, most are costly (free ones often due to beta) and often provide fancy features like drawing on screenshots.

If you just need a simple feedback form, there is a service called AppyForm that is simply a hosted HTML custom form you can display in your app.

p.s. I built it, because I needed a service exactly like that and I can’t find one.

Answer 6

Try http://userecho.com/userecho-for-ios/ Smart way to collect and manage feedback for your iPhone and iPad applications.