Which issue trackers support sub-tickets, and how well do they work for bridging the gap between project managers and developers? [closed]

Answer 1

Based on one of the other answers I've had a look at Jira, which goes part of the way towards doing what I'm looking for and seems to work reasonably well, though it isn't quite as slick as I'd hoped. However, it only allows sub-tasks in the Professional and Enterprise versions; this feature is disabled by default; and you only get a single level of sub-tasks. The default reports also list top level tasks as well as sub-tasks together in a flat view, so you have to specifically create a custom report if you want to view just the top level ones.

Another feature that I intend to investigate when I get a chance is Mantis, which apparently has similar functionality. I will update here once I've tried it.

Answer 2

Mantis does have relationships between issues, like parent, child, related etc.

It does not exactly have a tree view, but it does show the related/parent/child issues ina list when you are viewing an issue.

Having tried trac and Mantis, Its my personal fav

Answer 3

I've used Mantis in many organistions and particularly because of the sub-issue feature which is one of my key points I look for in an issue-tracker. They have Freemind export in Mantis now but I'm sure I've seen parent-child diagrams drawn at one site, maybe because they installed JpGraph.

I'm also using the free single-user install of Axosoft's OnTime system which has very flexible sub-issue entry although the UI is a little clunky - you have to search for issues rather than being able to specify a given issue number directly as the target of the relationship. OTOH it allows you to configure a bunch of relationships in one hit in the dialog so is quicker in that scenario.