Not able to connect to atom.io for themes and packages

Question

I believe my work proxy is preventing me from being able to add themes and packages to Atom. From the preferences menu, I get:

Fetching featured packages and themes fai

Answer 1

I am working behind a proxy server and spent about half a day on this issue, setting https_proxy as well as http_proxy didn't make a difference.

What did it for me was setting the proxy from the cmd line like so:

apm config set proxy http://myproxyaddress:port

I still can't install packages through Atom's gui, but doing it through the cmd line works fine. That I'll take.

I later realised I could've switched to the wifi and got it to work immediately...

Answer 2

I was getting this error on Windows 7 fro Atom 1.0, when trying to look up packages. In my case the issue was resolved by setting https-proxy variable to use http protocole instead of https. so both of the following parameters have exact same value.

here are the values from ~.atom.apmrc file

proxy=http://[host]:[port]/ https-proxy=http://[host]:[port]/

the answer by @NYCdotNet below that suggested to use

strict-ssl=false

didn't work as i was able to lookup some packages but installation failed with timeout error from GIT.

Answer 3

Atom will use your shell's proxy variables (like $https_proxy) if you start Atom from a shell that has these variables set. You need to have the Atom command line tools installed for that to work.

From a shell, you can simply type atom to open the editor for the current directory. It will use all environment variables from this shell, including the proxy variables.

I find this a lot easier than setting the variables in the config file.

Answer 4

It seems that as of Atom 1.0, there are some components that respect the http-proxy and https-proxy variables, and others that don't. For example, the initial check for the version of Atom works, but the check for packages doesn't seem to respect the http-proxy or https-proxy settings.

I was able to get Atom working with Fiddler as my proxy (on 127.0.0.1:8888) by running the following commands (on Windows):

apm config set proxy http://127.0.0.1:8888
apm config set strict-ssl false

I did not need to set http-proxy or https-proxy. I don't know if these settings have been deprecated or not, but they don't seem to work reliably in 1.0. The setting proxy works (and upgrades itself to TLS 1.2 automatically).

The entirety of my %USERPROFILE%\.atom\.apmrc file is:

strict-ssl=false
proxy=http://127.0.0.1:8888/

Answer 5

For Windows you can easily configure the https-proxy via command line:

amd config set https-proxy https://9.0.2.1:0

It should be stored under C:\Users\...\.apm in file .apmrc

See userconfig with command

amd config list

Answer 6

I edited the ~/.atom/.apmrc file to set my proxy as mentioned by @AlexMooney, but still got errors. The solution was to write

proxy = http://host:port
strict-ssl = false

in that ~/.atom/.apmrc file.