I\'m trying to install OTRS Help Desk on an EC2 instance of Amazon Web Services. I\'m following the installation instructions here. But when I try to install otrs, I get the fol
As the comments above point out, OTRS is an rpm package that looks for other rpm's. There's no coordination between that and CPAN. So the solution is to find the .rpm file using something like rpmfind.net. In my case, then I would use wget
to download the rpm, and then I was able to install the dependencies.