Google Play Error code “-504”

Question

I\'m facing an annoying issue with Google Play over and over again. There are some apps (currently Deezer and Teamtreehouse) which can\'t be updated/installed due this error:

Answer 1

I think the issue is caused by linking the app to SD card.

This is what worked for me:

1. Move (not Link) the app to SD card
2. After you've moved the app to SD card, Move it back to Phone
3. Now you can update the app via App Store and link back to SD card if you want.

FYI: You must repeat this process every-time you want update the app.

Answer 2

I had this error for my app once. (I downgraded my play-services library to a lower version and that error occurred when my users try to upgrade my app from play store.)

I downgraded from

compile 'com.google.android.gms:play-services:8.1.0'

to

compile 'com.google.android.gms:play-services:7.0.0'

The reason why I tried to downgrade is because the newer versions of the play-services added a whole bunch of permissions automatically (see Why are permissions being automatically added to my AndroidManifest when including Google Play Services library).

The problem is with the app rather than your phone, they will have to do the fix on their end. I switched back to the newer version of the library.

as an interim solution - uninstalling the app and reinstalling it works for my app.

Answer 3

I had this error occur recently in my app. But only for all < 8.0 devices. It worked fine on 8.0. It ended up being because a new service I added had capital letters in the service name.