Magento - order details are not displayed in the admin panel

Question

We have an ecommerce magento store. Right now, we are experiencing a weird problem, which i am unable to understand and debug.

For some of the orders, no details ar

Answer 1

I solved this problem when I replace the tax.phtml file in

app/design/adminhtml/default/default/template/sales/order/totals

with my original file. Try it.

Answer 2

More than likely you have a local or community module causing some kinds of fault, if the page is not rendering all the way for some orders, I would presume these are orders that are using this local and/or community module.

A few things you can try are:

1) disable all local modules via local.xml

2) disable community modules via app/etc/Company_Modulename.xml and set active to false

after disabling each retry viewing the orders until you find the culprit.

Also, viewing the page source may help lead to where the output is stopping and there also may be errors at the very end of the page source.

hope this helps.

Answer 3

Change PHP 5.3 to 5.6 on your Server , logout and in . Resfresh you Cache. It will be run. For the Version 1.9.2.3 magento.

Answer 4

Try also this, it worked for me (from https://magentary.com/kb/php-syntax-error-after-supee-7405-unexpected/):

Problem description

After SUPEE-7405 patch Sales Order Management screen in Magento Backend is blank or the following error is reported in PHP error log:

PHP Parse error: syntax error, unexpected '[' in app/code/core/Mage/Adminhtml/Helper/Sales.php on line 124

Cause

SUPEE-7405 is prepared with PHP 5.4 in mind, older PHP versions are incompatible with new language constructions used.

Solution

Change line 124 in app/code/core/Mage/Adminhtml/Helper/Sales.php from $links = []; to $links = array();:

--- app/code/core/Mage/Adminhtml/Helper/Sales.php
+++ app/code/core/Mage/Adminhtml/Helper/Sales.php

@@ -121,7 +121,7 @@
     public function escapeHtmlWithLinks($data, $allowedTags = null)
     {
         if (!empty($data) && is_array($allowedTags) && in_array('a', $allowedTags)) {
-            $links = [];
+            $links = array();
             $i = 1;
             $data = str_replace('%', '%%', $data);

Answer 5

I believe that this issue is due to default Magento, as the files does not point to any third party checkout extensions.

Answer 6

I disabled all plugins. It seemed that the apptha one step checkout plugin was responsible for this in my case.