How to get responsiveness from Facebook Graph API?

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日久生厌
日久生厌 2021-01-15 13:28

Is there a metric that I can pull from the Facebook Graph API that would tell me either/both Response Rate and/or Average Response Time from a page

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  • 2021-01-15 13:46

    Afaik there is only one way to get the reaction time:

    • Use /page-id/feed?fields=id,from to get all posts with the info who created them
    • Filter out the user posts with the "from" field
    • Get the time between the user post and a page answer (if there is one) post by post
    • Calculate the average response time based on the resulting times

    I believe Fanpage Karma does it that way.

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