How to fix “Issue: Violation of Families Policy Requirements”

Question

I\'ve tried to publish an app on Play store but it\'s rejected and I\'ve received an email titled: \"Issue: Violation of Families Policy Requirements\"

And it also f

Answer 1

Google Play updated the Polices on regular bases here is the new Policy...

Families Policy Updations

Step 1: Login with google play account

Select Your App to Publish and select Release Management-->> App Release from left side corner as below..

Step 2 : Click on the App Content option and follow the screens

Question 1 : Click on Start option and Complete all the questions and submit as follow

answer the correct age group to which your app support.

Example : i selected 18 and Above

Question 2 : Does it appeal to children give your answer

Example : i selected NO because my app not appeal to children

Submit : Click on Next and finally Submit

Final Step Go Back and select your app which you want to update select Release Management>> App Release... now you wont find any error...

@Ambilpura

Answer 2

We had the exact same issue (see my comment under the question) and what eventually got us published was changing our "Target age group" configuration in Play Console (App Content -> Target audience and content -> Target age group) - we unchecked everything below 13-15. Not sure if you had those checked, but if you did, try unchecking them then resubmit the app.

I realize that we basically had to lie and are now maybe risking some penalty (getting removed from the Play Store?) but doing everything right got us nowhere, so we had to resort to this "cheating".

Not saying you should do what we did, just saying what worked for us. Do it at your own risk.

Answer 3

Check your privacy policy. I had also like this issue, then I provided privacy policy.

Answer 4

Add valid Privacy Url in App Content
and use This easy Privacy and Policy GENRATOR Click here