Phone Number Columns in a Database

Question

In the last 3 companies I\'ve worked at, the phone number columns are of type varchar(n). The reason being that they might want to store extensions (ext. 333). But in every

Answer 1

Personally, I wouldn't strip out any characters, as depending on where the phone number is from, it could mean different things. Leave the phone number in the exact format it was entered, as obviously that's the way the person who typed it in is used to seeing it.

Answer 2

Good stuff! It seems that the main point is that the formatting of the phone number is not actually part of the data but is instead an aspect of the source country. Still, by keeping the extension part of the number as is, one might be breaking the model of separating the formatting from the data. I doubt that all countries use the same syntax/format to describe an extension. Additionally, if integrating with a phone system is a (possible) requirement, then it might be better to store the extension separately and build the message as it is expected. But Mark also makes a good point that if you are consistent, then it probably won't matter how you store it since you can query and process it consistently as well.

Thank you Eric for the link to the other question.

Answer 3

Another reason I can think of not to store phone numbers as 'numbers' but as strings of characters, is that often enough part of the software stack you'd use to access the database (PHP, I am looking at you) wouldn't support big enough integers (natively) to be able to store some of the longer and/or exotic phone numbers.

Largest number that 32-bits can carry, without sign, is 4294967295. That wouldn't work for just any Russian mobile phone number, take, for instance, the number 4959261234.

So you have yourself an extra inconvenience of finding a way to carry more than 32-bits worth of number data. Even though databases have long supported very large integers, you only need one bad link in the chain for a showstopper. Like PHP, again.

Answer 4

I'd opt to store the digits as a string and add the various "()" and "-" in my display code. It does get more difficult with international numbers. We handle it by having various "internationalized" display formats depending on country.

Answer 5

When an automated telephone system uses a field to make a phone call it may not be able to tell what characters it should use and which it should ignore in dialing. A human being may see a "(" or ")" or "-" character and know these are considered delimiters separating the area code, npa, and nxx of the phone number. Remember though that each character represents a binary pattern that, unless pre-programmed to ignore, would be entered by an automated dialer. To account for this it is better to store the equivalent of only the characters a user would press on the phone handset and even better that the individual values be stored in separate columns so the dialer can use individual fields without having to parse the string.

Even if not using dialing automation it is a good practice to store things you dont need to update in the future. It is much easier to add characters between fields than strip them out of strings.

In comment of using a string vs. integer datatype as noted above strings are the proper way to store phone numbers based on variations between countries. There is an important caveat to that though in that while aggregating statistics for reporting (i.e. SUM of how many numbers or calls) character strings are MUCH slower to count than integers. To account for this its important to add an integer as an identity column that you can use for counting instead of the varchar or char field datatype.

Answer 6

It doesn't really matter how you store it, as long as it's consistent. The norm is to strip out formatting characters, but you can also store country code, area code, exchange, and extension separately if you have a need to query on those values. Again, the requirement is that it's consistent - otherwise querying it is a PITA.