I have included Facebook customer chat plugin on my website. It works fine for the first day. From the second day, it\'s not working. I have seen an error message in Google
the issue is not about whitelisting mistake or something else. its about google chrome browser issue. if you open with firefox then there is no problem with the messenger chat. i think it is something wrong with chrome.
I had the same problem. If you click that in the console you'll see it says: Parameter page_id: Invalid id: <107153046051560>
The problem was simply the <>. I removed that so its:
And it worked. Hope it works for you too. Regards
You didn't mention anything about using additional plugins or CMS. Are you using plain PHP or CMS like WordPress? I wonder there might be an issue with your incorrect configuration. Please Re-check your Facebook Page Id. For any additional plugin, make sure to turn it on.
As evidenced by all these answers, this could be happening for several reasons.
However, one condition that will lead to this error that I have experienced but have not seen listed here is if you load the page while logged in as a Test User.
There are several things:
If chat plugin works for you and no one else, it's probably because you're logged into FB and you're the page admin. Check steps 1 & 2.
In the "Set Up Customer Chat page" make sure FINISH button is already clicked. If FINISH button is grey, click SAVE button first