ODP.NET Oracle.ManagedDataAcess random ORA-12570 errors

Question

I\'m trying to migrate to Oracle.ManagedDataAcess from unmanaged version and receiving randoms ORA-12570 TNS:packet reader failure.

I don\'t know why this error sta

Answer 1

I was receiving this error in an application exception. There were no more helpful details in the inner exception. Changing the pooling options did not fix the issue, nor did disabling pooling. Once tracing was enabled, it showed a different error "ORA-12537 network session end of file" in the trace file (not propagated to the application exception). That thread suggests an old version of the oracle driver is to blame. I checked, and I was using the version from 2014. Upgrading to the 2017/12.2c/12.2.0.1.0 version resolved the issue.

Answer 2

After disabling pooling (Pooling=False), as @bdn02 suggested, I could confirm that it worked. However I think it should affect the performance and I was concerned about publishing this code into production without any pooling (I thought the standard values were ok).

So I tried many configurations and looks like somehow (it is not very clear) the pool management of oracle was raising an ORA-12570 error and, after a period of time, the sessions are closed and the application worked again.

To find the best configuration with pooling enabled I created a test application to start 50 threads (each one doing 1 test each 50ms), and decreased the default pool values until the error stoped. This way I was able to get an optimal configuration, stable, without any errors.

Obviously it does not applies to every server, but this is my final connection string configuration:

Pooling=true;Min Pool Size=1;Connection Lifetime=180;Max Pool Size=50;Incr Pool Size=5

Answer 3

I give you a powershell script that i use to check the database connectivity. $baselogpath = "" $filesuffix = "_GetDBConnection" $dbuser ="" $dbpassword ="" $dbalias = ""; $command = new-Object Oracle.DataAccess.Client.OracleCommand($queryString, $connection); $connection.Open(); $count = $command.ExecuteScalar(); $connection.Close();
$message = "Records found: " + $count; $esito = "OK"; } Catch { $message = $_.Exception.Message; $esito = "KO"; } $now = Get-Date $filename = $baselogpath + $now.Year + $now.Month.Tostring("00") + $now.Day.Tostring("00") + $filesuffix + ".log" if (!(Test-Path($filename))) { $fileheader = "Time Esito, Elapsed, Message" $fileheader > $filename } $Time.Stop(); $Elapsed = $Time.Elapsed; $row = $now.Hour.toString("00") + ":" + $now.Minute.toString("00") + ":" + $now.Second.toString("00") + " " + $esito + "," + $Elapsed.Hours.toString("00") + ":" + $Elapsed.Minutes.toString("00") + ":" + $Elapsed.Seconds.toString("00") + "," + $message; $row >> $filename

Can you try to schedule this script every one minute, using the managed version of Oracle managed dll? I would understand if the problem is only on web application or if is oracle managed driver related. You you would to make an advanced test, you may schedule a copy of this script that use the unmanaged version of oracle.dataaccess.

Good luck

Answer 4

I encountered this same intermittent error using SQL Server Reporting Services 2016 with ODAC 12c Release 4:

Error:
An error has occurred during report processing. (rsProcessingAborted) 
Query execution failed for dataset 'TermPrompt'. (rsErrorExecutingCommand) 
ORA-12570: Network Session: Unexpected packet read error 
ORA-12570: Network Session: Unexpected packet read error 
ORA-12537: Network Session: End of file

Adding the pooling parameter Data Source="myOracleDB";Pooling="false" to the Oracle data source in SSRS completely resolved the problem.

An immediate re-execution of the report works fine.

I realize there are potential performance issues in creating a new connection each time rather than using the pool, but until Oracle fixes this, I don't want my users encountering this error.

Answer 5

In my experience with a similar error 12570 (reader vs writer) there's only one reason for this error - something on your network is terminating idle tcp connections. Typically this is a firewall/managed switch. You said you've already ruled out firewall but I'm not sure how. It's possible that the db itself is terminating the connections (dba script), but I recall that being a different error.

Ora-12571 might be slightly different. But still since you've identified that the issue is the same in that it's long established pool connections I'll keep going.

There's a couple of things you can do:

1. Set min pool size = 0 in the connection string. This generally fixes things for me. It allows the entire pool to be closed out when the app is idle. There is a small chance though that if your traffic swings violently, decr pool size might need to be increased in order to more quickly close out connections created by a mad rush.
2. Set Expire_Time in sqlnet.ora. Not obvious by it's name, this setting sends a probe packet, which causes any tcp idle monitoring to be satisfied. Only issue here is that I'm not entirely sure how to set sqlnet settings with the managed provider. I'm guessing that sqlnet.ora can go in the exe dir but I'm also seeing some indication that it can be set in the .config in the form of (see a similar wallet_override example here) Because you're only getting this in the managed provider, I wonder if your unmanaged client sqlnet.ora already has this setting.

I've seen this many times over the years and the first time it happened I created a utility that basically does a binary search to determine the exact timeout time by creating connections of varying durations. If it consistently lands on the same termination time, you can guess there's a setting somewhere that's causing this. If it's erratic, then you may have some sort of infrastructure flakiness.

Unfortunately I created it as a c# forms app, so I've pasted both the form code and designer code below:

Form1.cs:

using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Windows.Forms;
using Oracle.ManagedDataAccess.Client;

namespace TimeoutTest
{
  public partial class Form1 : Form
  {
    List<TestConnection> connections;
    Int32 connectionCount;
    Int32 multiplier;
    Int32 initialConnectionWait;

    TestConnection controlConnection = null;

    public Form1()
    {
      InitializeComponent();



    }

    private void BtStart_Click(object sender, EventArgs e)
    {

      connectionCount = Int32.Parse(InConnections.Text);
      multiplier = Int32.Parse(InMultiplier.Text);
      initialConnectionWait = Int32.Parse(InInitialWait.Text);

      DisplayMessage("Starting control connection\r\n");
      controlConnection = new TestConnection();
      controlConnection.ErrorOccured += new EventHandler(controlConnection_ErrorOccured);
      controlConnection.IsControlConnection = true;
      controlConnection.StartTest(2);

      connections = new List<TestConnection>();
      DisplayMessage("Spinning up {0} connections...\r\n", connectionCount);
      for (int i = 0, idleTime=initialConnectionWait; i < connectionCount; i++, idleTime*=multiplier)
      {

        TestConnection connection = new TestConnection();
        connection.Notified += new TestConnection.NotificationEventHandler(connection_Notified);
        connection.ErrorOccured += new EventHandler(connection_ErrorOccured);
        connection.TestCompleted += new EventHandler(connection_TestCompleted);
        connection.StartTest(idleTime);

        connections.Add(connection);
      }
      DisplayMessage("");
    }


    void controlConnection_ErrorOccured(object sender, EventArgs e)
    {
      DisplayMessage("\r\nControl connection error, aborting!!!");
      BtCancel_Click(this, EventArgs.Empty);

    }

    void connection_TestCompleted(object sender, EventArgs e)
    {
      TestConnection currentConnection = (TestConnection)sender;
      
      if (currentConnection == connections.Last())
        DisplayMessage("\r\nAll tests complete.  Done");
      
    }

    void connection_ErrorOccured(object sender, EventArgs e)
    {
      //stop any active connection.
      foreach(TestConnection tc in connections)
      {
        tc.CompletionTimer.Enabled=false;
      }

      TestConnection currentConnection = (TestConnection)sender;
      Int32 upperTime = currentConnection.IdleTime;
      Int32 lowerTime = 0;
      
      Int32 index = connections.IndexOf(currentConnection);
      //if this is not the first connection...
      if(index > 0)
      {
        //...then set the lower time based on the previous connection
        lowerTime = connections[index-1].IdleTime;
      }

      //get the difference between the lower and upper as the new range to work on
      Int32 range = upperTime - lowerTime;

      
      //divide the range over the number of connections to get the new interval
      Int32 interval = range / this.connectionCount;
      connections.Clear();

      //if the interval is too small try to reduce the number of connections
      while (interval < 2 && this.connectionCount > 2)
      {
        this.connectionCount--;
        DisplayMessage("\r\nConnections too high for current resolution.  Reducing to {0} connections.", this.connectionCount);
        interval = range / this.connectionCount;
      }



      if(interval < 2)
      {
        DisplayMessage("\r\nResolution cannot be increased.  Done.");
      }
      else
      {
        DisplayMessage("\r\nRestarting test with min:{0}, max{1}, resolution{2}.", lowerTime, upperTime, interval);


        //create the new connections
        for (int i = connectionCount-1, idleTime = upperTime-interval; i >= 0; i--, idleTime-=interval)
        {

          TestConnection connection = new TestConnection();
          connection.Notified += new TestConnection.NotificationEventHandler(connection_Notified);
          connection.ErrorOccured += new EventHandler(connection_ErrorOccured);
          connection.TestCompleted += new EventHandler(connection_TestCompleted);
          connection.StartTest(idleTime);

          connections.Insert(0,connection);
        }
        this.connectionCount = connections.Count;
      }

    }
    private void BtCancel_Click(object sender, EventArgs e)
    {
      //stop any active connection.
      foreach (TestConnection tc in connections)
      {
        tc.CompletionTimer.Enabled = false;
        tc.Command.Connection.Close();
      }
      DisplayMessage("Stopped running tests.");
    }


    void connection_Notified(object o, Form1.TestConnection.NotificationEventArgs e)
    {
      DisplayMessage(e.Message);
    }

    private void DisplayMessage(String message)
    {
      DisplayMessage("{0}", message);
    }
    private void DisplayMessage(String message, params Object[] args)
    {
      OutStatus.AppendText(String.Format(message, args) + "\r\n");
    }
    

    public class TestConnection
    {
      public Boolean IsControlConnection { get; set; }
      public OracleCommand Command { get; private set; }
      public Timer CompletionTimer { get; private set; }
      public String ConnectionId { get; private set; }
      public Int32 IdleTime
      {
        get
        {
          return CompletionTimer.Interval / 1000;
        }
        set
        {
          CompletionTimer.Interval = value * 1000;
        }
      }
      #region Events and Delegates
      public event EventHandler ErrorOccured;
      public event EventHandler TestCompleted;
      public class NotificationEventArgs : EventArgs
      {
        public NotificationEventArgs(String message)
        {
          this.Message = message;
        }
        public String Message { get; set; }
      }

      public delegate void NotificationEventHandler(object o, NotificationEventArgs e);

      public event NotificationEventHandler Notified;

      private void Notify(String message)
      {
        if (Notified != null)
        {
          Notified(this, new NotificationEventArgs(message));
        }
      }
      public void Notify(String format, params object[] args)
      {
        this.Notify(String.Format(format, args));
      }



      #endregion

      public TestConnection()
      {
        CompletionTimer = new Timer();
        CompletionTimer.Tick += new EventHandler(CompleteTest);

        Command = new OracleCommand(
          "select 'saddr:' || saddr || '-sid:' || sid || '-serial#:' || serial# || '-audsid:' || audsid || '-paddr:' || paddr || '-module:' || module  from gv$session where audsid=Userenv('SESSIONID')");

        Command.Connection = new OracleConnection(Configuration.OracleConnectionString);
      }

      public String StartTest(Int32 idleTime)
      {
        Command.Connection.Open();
        ConnectionId = (String)Command.ExecuteScalar();
        Notify("Started test with idle time={0}, id={1}.", idleTime, ConnectionId);
        IdleTime = idleTime;
        CompletionTimer.Enabled = true;
        return ConnectionId;
      }

      private void CompleteTest(object sender, EventArgs e)
      {
        if (!IsControlConnection)
          CompletionTimer.Enabled = false;
        try
        {
          Command.ExecuteScalar();
          Notify("Test complete on connection with idle time={0}, id={1}.", IdleTime, ConnectionId);
          if (TestCompleted != null)
            TestCompleted(this, EventArgs.Empty);
        }
        catch (OracleException ex)
        {
          if (ex.Number == 12571)
          {
            if (ErrorOccured != null)
            {
              Notify("Found error on connection with idle time={0}, id={1}.", IdleTime, ConnectionId);
              ErrorOccured(this, EventArgs.Empty);
            }
          }
          else
          {
            Notify("Unknown error occured on connection with timeout {0}, Error: {1}, \r\n{2}",(IdleTime).ToString(), ex, ConnectionId);

          }
        }
        catch (Exception ex)
        {
          Notify("Unknown error occured on connection with timeout {0}, Error: {1}, \r\n{2}", (IdleTime).ToString(), ex, ConnectionId);
        }
        finally
        {
          if(!IsControlConnection)
            Command.Connection.Close();
        }
      }
    }

    private void InConnections_TextChanged(object sender, EventArgs e)
    {
      Int32.TryParse(InConnections.Text,out connectionCount);
      Int32.TryParse(InMultiplier.Text,out multiplier);
      Int32.TryParse(InInitialWait.Text, out initialConnectionWait);

      OutLongestConnection.Text = (Math.Pow(multiplier,connectionCount-1) * initialConnectionWait).ToString();
    }

    private void Form1_Load(object sender, EventArgs e)
    {
      InConnections_TextChanged(this, EventArgs.Empty);
    }

 }
}

Form1.designer.cs:

namespace TimeoutTest
{
  partial class Form1
  {
    /// <summary>
    /// Required designer variable.
    /// </summary>
    private System.ComponentModel.IContainer components = null;

    /// <summary>
    /// Clean up any resources being used.
    /// </summary>
    /// <param name="disposing">true if managed resources should be disposed; otherwise, false.</param>
    protected override void Dispose(bool disposing)
    {
      if (disposing && (components != null))
      {
        components.Dispose();
      }
      base.Dispose(disposing);
    }

    #region Windows Form Designer generated code

    /// <summary>
    /// Required method for Designer support - do not modify
    /// the contents of this method with the code editor.
    /// </summary>
    private void InitializeComponent()
    {
      this.BtStart = new System.Windows.Forms.Button();
      this.OutStatus = new System.Windows.Forms.TextBox();
      this.InConnections = new System.Windows.Forms.MaskedTextBox();
      this.label1 = new System.Windows.Forms.Label();
      this.label3 = new System.Windows.Forms.Label();
      this.InInitialWait = new System.Windows.Forms.MaskedTextBox();
      this.InMultiplier = new System.Windows.Forms.MaskedTextBox();
      this.label2 = new System.Windows.Forms.Label();
      this.BtCancel = new System.Windows.Forms.Button();
      this.label4 = new System.Windows.Forms.Label();
      this.OutLongestConnection = new System.Windows.Forms.Label();
      this.SuspendLayout();
      // 
      // BtStart
      // 
      this.BtStart.Location = new System.Drawing.Point(13, 394);
      this.BtStart.Name = "BtStart";
      this.BtStart.Size = new System.Drawing.Size(75, 23);
      this.BtStart.TabIndex = 0;
      this.BtStart.Text = "Start";
      this.BtStart.UseVisualStyleBackColor = true;
      this.BtStart.Click += new System.EventHandler(this.BtStart_Click);
      // 
      // OutStatus
      // 
      this.OutStatus.Location = new System.Drawing.Point(13, 13);
      this.OutStatus.Multiline = true;
      this.OutStatus.Name = "OutStatus";
      this.OutStatus.ReadOnly = true;
      this.OutStatus.ScrollBars = System.Windows.Forms.ScrollBars.Both;
      this.OutStatus.Size = new System.Drawing.Size(766, 375);
      this.OutStatus.TabIndex = 1;
      // 
      // InConnections
      // 
      this.InConnections.Location = new System.Drawing.Point(180, 397);
      this.InConnections.Mask = "00";
      this.InConnections.Name = "InConnections";
      this.InConnections.Size = new System.Drawing.Size(22, 20);
      this.InConnections.TabIndex = 2;
      this.InConnections.Text = "10";
      this.InConnections.TextChanged += new System.EventHandler(this.InConnections_TextChanged);
      // 
      // label1
      // 
      this.label1.AutoSize = true;
      this.label1.Location = new System.Drawing.Point(108, 400);
      this.label1.Name = "label1";
      this.label1.Size = new System.Drawing.Size(66, 13);
      this.label1.TabIndex = 3;
      this.label1.Text = "Connections";
      // 
      // label3
      // 
      this.label3.AutoSize = true;
      this.label3.Location = new System.Drawing.Point(289, 399);
      this.label3.Name = "label3";
      this.label3.Size = new System.Drawing.Size(113, 13);
      this.label3.TabIndex = 5;
      this.label3.Text = "Initial Connection Wait";
      // 
      // InInitialWait
      // 
      this.InInitialWait.Location = new System.Drawing.Point(408, 396);
      this.InInitialWait.Mask = "00";
      this.InInitialWait.Name = "InInitialWait";
      this.InInitialWait.Size = new System.Drawing.Size(21, 20);
      this.InInitialWait.TabIndex = 4;
      this.InInitialWait.Text = "60";
      this.InInitialWait.TextChanged += new System.EventHandler(this.InConnections_TextChanged);
      // 
      // InMultiplier
      // 
      this.InMultiplier.Location = new System.Drawing.Point(262, 396);
      this.InMultiplier.Mask = "0";
      this.InMultiplier.Name = "InMultiplier";
      this.InMultiplier.Size = new System.Drawing.Size(21, 20);
      this.InMultiplier.TabIndex = 2;
      this.InMultiplier.Text = "2";
      this.InMultiplier.TextChanged += new System.EventHandler(this.InConnections_TextChanged);
      // 
      // label2
      // 
      this.label2.AutoSize = true;
      this.label2.Location = new System.Drawing.Point(208, 400);
      this.label2.Name = "label2";
      this.label2.Size = new System.Drawing.Size(48, 13);
      this.label2.TabIndex = 3;
      this.label2.Text = "Multiplier";
      // 
      // BtCancel
      // 
      this.BtCancel.Location = new System.Drawing.Point(13, 436);
      this.BtCancel.Name = "BtCancel";
      this.BtCancel.Size = new System.Drawing.Size(75, 23);
      this.BtCancel.TabIndex = 6;
      this.BtCancel.Text = "Cancel";
      this.BtCancel.UseVisualStyleBackColor = true;
      this.BtCancel.Click += new System.EventHandler(this.BtCancel_Click);
      // 
      // label4
      // 
      this.label4.AutoSize = true;
      this.label4.Location = new System.Drawing.Point(451, 399);
      this.label4.Name = "label4";
      this.label4.Size = new System.Drawing.Size(102, 13);
      this.label4.TabIndex = 7;
      this.label4.Text = "Longest Connection";
      // 
      // OutLongestConnection
      // 
      this.OutLongestConnection.AutoSize = true;
      this.OutLongestConnection.Location = new System.Drawing.Point(559, 399);
      this.OutLongestConnection.Name = "OutLongestConnection";
      this.OutLongestConnection.Size = new System.Drawing.Size(102, 13);
      this.OutLongestConnection.TabIndex = 8;
      this.OutLongestConnection.Text = "Longest Connection";
      // 
      // Form1
      // 
      this.AutoScaleDimensions = new System.Drawing.SizeF(6F, 13F);
      this.AutoScaleMode = System.Windows.Forms.AutoScaleMode.Font;
      this.ClientSize = new System.Drawing.Size(791, 582);
      this.Controls.Add(this.OutLongestConnection);
      this.Controls.Add(this.label4);
      this.Controls.Add(this.BtCancel);
      this.Controls.Add(this.label3);
      this.Controls.Add(this.InInitialWait);
      this.Controls.Add(this.label2);
      this.Controls.Add(this.InMultiplier);
      this.Controls.Add(this.label1);
      this.Controls.Add(this.InConnections);
      this.Controls.Add(this.OutStatus);
      this.Controls.Add(this.BtStart);
      this.Name = "Form1";
      this.Text = "Form1";
      this.Load += new System.EventHandler(this.Form1_Load);
      this.ResumeLayout(false);
      this.PerformLayout();

    }

    #endregion

    private System.Windows.Forms.Button BtStart;
    private System.Windows.Forms.TextBox OutStatus;
    private System.Windows.Forms.MaskedTextBox InConnections;
    private System.Windows.Forms.Label label1;
    private System.Windows.Forms.Label label3;
    private System.Windows.Forms.MaskedTextBox InInitialWait;
    private System.Windows.Forms.MaskedTextBox InMultiplier;
    private System.Windows.Forms.Label label2;
    private System.Windows.Forms.Button BtCancel;
    private System.Windows.Forms.Label label4;
    private System.Windows.Forms.Label OutLongestConnection;
  }
}