App not updating for alpha testers on google play

Question

My app is being tested using Google Play. I am one of my alpha testers, naturally. I released a new alpha version of the app. I was expecting it to update automatically on m

Answer 1

reposting @Aeramor comment as an answer as this solved the issue for me.

Force quit AND clear the play store cache/data and it will update instantly

Answer 2

Google announced on March 2018 the availability of an internal test track.

According to documentation:

You should create an internal test if you want to quickly distribute your app for internal testing and quality assurance checks.

[…]

An internal test can have up to 100 testers per app.

Answer 3

Just had the same problem. My update wasn't available after 48 hours. Tried closing the app store and restarting the phone, which didn't work. Then I went into the phones settings and cleared the play stores cache, which worked immediately, and I could download the latest alpha version.

Answer 4

I did all of the above (cleared cache in Google Play and Download Manager), restarted my phone, and then checked for updates in the "My apps & games" located in the settings drop down (3 bars on the left of the search bar when opening Google Play) and there it was, voila.. waiting to be updated. About 5 minutes after I updated my app, I got my email saying my update was live.

Answer 5

I had a similar issue where my tester was able to see the production version of my app in Play Store but not the new Beta version update even though it was uploaded many hours before and available to other Beta testers as an update.

I had added him as a Beta tester to my Google Group, also added as a test user in my Google Play Store account. The solution was to force stop Play Store then restart it again.

The Beta Update was available as soon as he went back into the play store and searched for the app.

Answer 6

This might work for you:

1. On your Android phone or tablet, open your Settings (possibly represented by a cog icon), then click on Apps.

2. At the top of the screen, click the 3 dots in the top right corner to open more options and click show system apps.

3. Scroll down and tap Download Manager.

4. Tap Storage Clear Cache and clear data.

5. Open the Google Play Store and the updated version will be there to download.