Editing screenshots in iTunes Connect after iOS app was approved

Question

In the iTunes Connect App Management interface -- how do I edit the screenshots for my localized (approved and live) iPhone app?

Unfortunately, the web upload form h

Answer 1

The current standing on this has changed to:

Beginning January 9 [2013], app screenshots will be locked in iTunes Connect once your app has been approved. New screenshots may be uploaded when you submit a binary for an update to an existing app or a new app.

Answer 2

Apple support now got back with the (somehow not too satisfactory) answer:

If your app is currently for sale on the App Store, you will need to submit an update in order to change your app screenshots.

If you have any further questions regarding this, please let us know.

Answer 3

I was able to change my screenshots after my app was ready for sale, just click on "View Details" in iTunes Connect, delete the old screenshots and replace them, then "Done". The change is not instant so wait a bit. Then you will see your new screenshots on AppStore ;)

Answer 4

Solution for me was to use Safari. The controls would not show in Google Chrome. Using Safari I could modify the metadata.

Answer 5

From the updated manual : (*)

If you have new application screenshots for a version of your application, it is best to wait until this new version of your app is approved before updating your screenshots in iTunes Connect. Updating these before a version approval will change the screenshots for the currently-live application version. This best practice also applies to application metadata changes that you wish to coordinate for a specific version.

On the other hand, in the table in Appendix A it is stated that the screenshots are Locked, Version-level (page 153).

Version-level is:

If the item is marked on the Version, then the item information will relate to a specific version and may vary between versions.

Locked is:

If the item is marked as Locked, it can only be edited in an Editable State.

And a list of Editable states is: Prepare For Upload, Waiting For Upload, Waiting For Review, Waiting For Export Compliance, Upload Received, Rejected, Developer Rejected, Invalid Binary, Missing Screenshot.

None of these states can be reached once the app is Ready For Sale by using any button in the iTunes Connect. The only reasonable thing that I can think of is submitting another minor version binary to Apple and looking for the possibility of changing the screenshots during the submission process.
The problem is (*):

If you have new application screenshots for a version of your application, it is best to wait until this new version of your app is approved before updating your screenshots in iTunes Connect.

So how do I do it correctly????????

Answer 6

The official answer I received from Apple is:

Your app screenshots cannot be edited once your app has been approved. You can edit them in all other editable states.

Please note, when updating your app currently, you will be able to provide new screenshots and the new screenshots will not go live until the update is approved.

If you have any further questions regarding this, please let us know.