Visual studio 2017 installer won't run after extracting

Question

visual studio 2017 community.exe won\'t run after extracting to the temp.

OS: windows 10 x64bit

Setup : community version

in the temp folder bootstra

Answer 1

I was able to resolve my problem after 4 days of troubleshooting with Microsoft support. I'm developing on a Dell laptop and the support technician believes one of the Dell services was causing issues with the winmgmt service.

Below is a command that failed to run. Then after making sure we had an OS restore point saved, we issued the /resetRepository command. After that, the VS 2017 Pro installer was able to execute without error.

EDIT: Adding the exact steps and code sample below:

Step 1: Create a Windows system restore point.

Step 2: From the command prompt with administrative rights or elevated privileges, execute the following command: net stop winmgmt

Step 3: Open a Windows Explorer and locate the path to C:\windows\system32\WBEM\ folder and rename the Repository folder to something else like RepositoryOLD (right click and choose 'Rename Folder').

Step 4: restart the computer

Step 5: From the command prompt with administrative rights or elevated privileges, execute the following command: net stop winmgmt

C:\>net stop winmgmt
The Windows Management Instrumentation service is stopping.
The Windows Management Instrumentation service could not be stopped.    

Step 6: From the command prompt with administrative rights or elevated privileges, execute the following command: winmgmt /resetRepository

C:\>winmgmt /resetRepository
WMI repository has been reset

Step 7: restart the computer.

Hope this helps anyone with a similar Visual Studio 2017 installer issue.