Crystal Report Issue with IIS - ( bobj is undefined , Crystal report not displaying )

Question

I have crystal report 2010 installed with VS 2010.i have created a crystal report which is works fine in the localhost but the issue is once i publish my website to IIS the

Answer 1

In my Case I just updated SAP crystal reports Runtime Engine for .NET through Apps and features , I was using crystal report version 18 in my development server , when I deployed the App to another server ,I got this error , then I checked the version I did not get the version , only I got installed date , so I updated to last Version ... and it Worked

Answer 2

Something else that you can do is to change the "virtual access path". After checking Chrome's console and network view I noticed that the applications wasn't reaching the js and css resources since this was set to the name of the web project, so set this to / and this did the trick.

Answer 3

Add below code in aspx file where crystal report exist.

<script src="../../aspnet_client/system_web/4_0_30319/crystalreportviewers13/js/crviewer/crv.js" type="text/javascript" > 
</script>

Also copy aspnet_client folder from c:\inetpub\wwwroot folder to the new website root folder.

This method solve below two issues, Now working fine

1. bobj is undefined.
2. Crystal report not displaying.

Answer 4

I was also facing the same issue, got it resolved. when website is hosted through IIS, then Web.config needs to have below setting :

    <add key="ResourceUri" value="~/crystalreportviewers13"/>

When website through is hosted through Visual Studio then

    <add key="ResourceUri" value="/crystalreportviewers13"/>

Answer 5

i know this is a bit little old post but i think the novis like me can get help from this. add this code to your web.config file and copy "crystalreportviewers13" folder from "c:\inetpub\wwwroot\aspnet_client" to your root directory

<configSections>
<sectionGroup name="businessObjects">
  <sectionGroup name="crystalReports">
    <section name="rptBuildProvider" type="CrystalDecisions.Shared.RptBuildProviderHandler, CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304, Custom=null" />
       <section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
  </sectionGroup>
</sectionGroup>
  </configSections>
<businessObjects>
  <crystalReports>
    <rptBuildProvider>
      <add embedRptInResource="true" />
    </rptBuildProvider>
    <crystalReportViewer>
          <add key="ResourceUri" value="/crystalreportviewers13" />
  </crystalReportViewer>
  </crystalReports>
</businessObjects>

Answer 6

Solution

The solution is to work on IIS this way:

• Copy aspnet_client folder from c:\inetpub\wwwroot folder to the new website root folder.

or (first one is easier, second one is better for maintenance)

• Create a virtual directory called aspnet_client that points to c:\inetpub\wwwroot\aspnet_client inside the new website

Problem analysis

It's possible to analyze the problem

• using client tools (debug window of browser)

GET http://someserver:20080/aspnet_client/system_web/4_0_30319/crystalreportviewers13/js/crviewer/crv.js 403 (Forbidden)
GET http://someserver:20080/aspnet_client/system_web/4_0_30319/crystalreportviewers13/js/crviewer/images/style.css 403 (Forbidden)

• or server tool (IIS log , on WIN2003 is placed in %SYSTEMROOT%\System32\LogFiles\W3SVC###\ on WIN2008 C:\inetpub\logs\LogFiles\W3SVC###).

2011-03-28 13:00:49 W3SVC701536 95.228.38.41 GET /aspnet_client/system_web/4_0_30319/crystalreportviewers13/js/crviewer/images/style.css - 20080 - 192.168.1.2 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+Trident/5.0) 403 6 64 Errore! 2011-03-28 13:00:49 W3SVC701536 95.228.38.41 GET /aspnet_client/system_web/4_0_30319/crystalreportviewers13/js/crviewer/crv.js - 20080 - 192.168.1.2 Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+Trident/5.0) 403 6 64 Errore!

Cause the problem

Crystal Reports runtime is installed, but your application is not running under default web site.

• In both cases i found that crv.js and style.css some files were not served;
• these files are placed by CR installer in wwwroot\aspnet_client folder, but for some reasons they cannot be reached;
• In my case the reason is that i create a different website (port 20080) and aspnet_client folder is not placed inside that website

I can see that you use different versions of software and different configurations, but i think you have the same problem.