iTunesConnect: cannot transfer app because of “You must turn off TestFlight beta testing for the app that you want to transfer”

Question

Below you can see that testing for external testers are turned off:

same for internal testing:

but when I transfer app, one of the criterias are not me

Answer 1

Not sure if this is going to help,

Check Users and Roles > TestFlight Beta Testers

Do you have a tester who is testing the app that you want to transfer?

Answer 2

First, You must remove all build and user from TestFlight of that app. After its looks like below.

If you still not match last criteria than Sign Out and login again.

Answer 3

I've search for a long time and to me this worked:

1. Clean all builds inside: My Apps --> App Name --> TestFlight
2. Go to: Itunes Connect --> Users and Roles --> Tab "TestFlight Beta Testers" and click in the name from another user that isn't you.
3. Save.
4. Go back to the App in Itunes Connect: "Itunes Connect --> App Name --> Transfer App" and attempt to transfer again by clicking in "Transfer App".

To me this works. Hope help someone.

Answer 4

I just solved the transfer issue, you just need to expire your build from tester by following the steps below. and then app will available for transfer..

open your app and click on testflight then click on the icon of your app as shown in below screenshot.

The click on expire build.

Now you can transfer your app :)