iTunesConnect: cannot transfer app because of “You must turn off TestFlight beta testing for the app that you want to transfer”

Question

Below you can see that testing for external testers are turned off:

same for internal testing:

but when I transfer app, one of the criterias are not me

Answer 1

We found that in addition to the other answers here, logging out and logging back in to iTunesConnect allowed us to continue after it was saying TestFlight was still enabled.

Answer 2

It looks like this is being done on purpose for new apps. Now, A newly created app CANNOT be transferred into an account, until 14 - 21 days have passed. An expiration period.

Answer 3

I struggled with this for an entire day, I tried everything and finally found another workaround:

1) Expire all the builds

2) Delete all testers

3) Clear all the informations in the Testflight tab

4) Delete all langages except the main one

And finally the step which fixed the Testflight criteria for us

5) Create a new app version (no need to submit or even edit it)

now you check transfer.

Good Luck.

Answer 4

Another possible reason:

When you delete all test information from TestFlight, make sure you delete it for every language. In the testinformation page, select every localised language and check if the form is empty.

Answer 5

For me it was localised test descriptions. Make sure you check that drop down list on the right and clear out info for all languages.

Answer 6

I was facing the same issue, going inside tranferring app console multiple times automatically fixed the issue and started showing all criteria as met.