iTunesConnect: cannot transfer app because of “You must turn off TestFlight beta testing for the app that you want to transfer”

Question

Below you can see that testing for external testers are turned off:

same for internal testing:

but when I transfer app, one of the criterias are not me

Answer 1

i had the same issue i deleted (mark expired) all the versions of app testing version in App TestFlight section and done the trick for me ;) attach is the screen shot of activity.

Answer 2

I have the exact same issue and I'm currently getting from Apple "our engineering team is still working diligently to have this resolved for you". I have been supplied with a workaround:

1. Enable TestFlight by adding a tester to a build
2. Then deactivate the build, by turning off TestFlight beta testing
3. Attempt to transfer again

unfortunately, I still haven't been able to resolve the issue.

Answer 3

I've exactly the same problem and could not solve it. The good news: After contacting Apple, they have confirmed a bug and they're working on a solutions. Apple confirmed also, that many developers ran into this.

Got that workaround from the support (that did not work for me):

1. Enable TestFlight by adding a tester to a build

2. Then deactivate the build, by turning off TestFlight beta testing

3. Attempt to transfer again

Answer 4

I had the exact same issue, resolved by removing all Tester and Build from the TestFlight as discussed above also (!important) remove everything fields at the App Information - Test Information.

Answer 5

Do the same step as @Imran Iqbal answer, if your app is Sign-in Required, uncheck Sign-in Required also, like:

then, you can transfer app.

Answer 6

Creating new app version did it for me! Thanks!