Mailbox unavailable. The server response was: 5.7.1 Unable to relay for abc@xyz.com [closed]

Answer 1

herein lies the answer... IIS Settings

IIS-->Default SMTP Virtual Server-->Properties-->Access-->Relay restrictions just add or exclude the IPs you care about, should resolve the issue.

Answer 2

Thanks to Vinod for the well presented answer.

I got the same error as Mick Byrne when I followed the steps above. Turning it back to All Unassigned sorted it but I had to tweak a few other things as well:

• Add the user my site was running under to the users on the Security Tab in SMTP Virtual Server.
• Changed the value in the mailSettings > network > host attribute in my web.config to the specific server IP (for example 192.168.100.120) as opposed to localhost (which was pointing at 127.0.0.1 in the hosts file).

Hope this saves someone a few mins of messing about.

Answer 3

If you have Exchange 2010:

(In my case, the error message didn't contain " for abc@xyz.com")

This shows how to add a receive connector: http://exchangeserverpro.com/how-to-configure-a-relay-connector-for-exchange-server-2010/

But I also needed to perform a step found here: http://recover-email.blogspot.com.au/2013/12/how-to-solve-exchange-smtp-server-error.html

• Go to Exchange Management Shell and run the command
• Get-ReceiveConnector "JiraTest" | Add-ADPermission -User "NT AUTHORITY\ANONYMOUS LOGON" -ExtendedRights "ms-Exch-SMTP-Accept-Any-Recipient"

While working on this, I ran the following on the affected server's PowerShell console until the error went away:

Send-MailMessage -From "myemail@server.com.au" -To "myemail@server.com.au" -Subject "Test Email" -Body "This is a test"

Answer 4

I was facing the identical problem and followed the (very clearly spelled out) steps in Vinod's reply, however this then created a different error:

Unable to read data from the transport connection: net_io_connectionclosed

I did a bit more digging and poking around and (while I'm not sure why this worked) I solved it by:
- Going back into IIS6.0 management console
- Open SMTP Virtual Server properties
- On General tab, changing the 'IP Address:' setting back to '(All Unassigned)'

Not sure why this works, but hopefully will help out someone facing the same problem in the future.

Answer 5

I was able to fix this issue by changing the mail settings in the system.net portion of my web.config:

<mailSettings>
    <smtp deliveryMethod="Network">
        <network host="yourserver" defaultCredentials="true"/>
    </smtp>
</mailSettings>

Answer 6

As a picture is worth a thousand words..

When you find the IIS6 manager (I have found that searching for IIS may return 2 results) go to the SMTP server properties then 'Access' then press the relay button.

Then you can either select all or only allow certain ip's like 127.0.0.1