Unable to connect to MongoLab “auth fails” error

Question

I am new to mongo. Recently created an account in mongoLab.

I am trying to connect to the database using the below statement.

mongo ds039487.mongolab.co         


        

Answer 1

Thanks to pneumee.

The issue was because I was using my mongolab.com username and password, instead of the database username and password.

It is working now.

Answer 2

Old thread, but just in case it helps anyone else: my problem was using shell version 2.4.9 to connect to mongo db version 3.0.7 (http://docs.mongolab.com/connecting/#mongo_shell).

Updating my shell sorted it (https://docs.mongodb.org/master/tutorial/install-mongodb-on-ubuntu/).

Answer 3

default users in db

login: admin 
password: admin

check users in https://mongolab.com/databases/MYDBNAME#users

my problem was being putting login and password mongolab

Answer 4

OK - I figured it out and would also like to add onto pneumee's answer.

1. Go to mongolab.com
2. Login.
3. Navigate to the "Users" tab.
4. If you have forgotten your Username and Password for the database, I suggest you "Add a new user" and supply it with the username and password.