Tools to help a small shop score higher on the “Joel Test”

Question

Questions #1 through #4 on the Joel Test in my opinion are all about the development tools being used and the support system in place for developers:

1. Do you use so

Answer 1

*4) Redmine

I recommend Bitnami for testing out different stacks. It's got Trac, Redmine, and Subversion, as well as several other unrelated ones.