I have used AccuRev for nine months and I anxiously await the day I use it no more. My one line review is:
It's like source control written by developers who have read about it in a
book, but have never actually used it before.
Basic concepts are missing or extremely complicated. Example, I've just lost 8 hours work because there's no good way to "revert" a change once it's in a stream. You can "purge" that transaction - but thats it its gone, you can't then cherry pick the changes you really wanted.
The GUI is slow, bloated and inconsistent. Warnings are cryptic eg "error merging element id 1234556". Every single dialog box is modal. As one poster said, there are 9 states a file can be in - but what's more, you must manually click through a list box of 9 options to see the setting for each file.
The streams model sounds like a good idea, but the default behavior of "inheriting" changes from a parent stream is actually incredibly bad in practice. Just say the word "Deep Overlap" to anyone who has really used AccuRev and watch them shudder, turn pale, and/or faint. Making the streams is very easy, but actually merging them with any meaningful differences is arcane and non-deterministic.
No one has mentioned this, but the whole system of "include/exclude" rules to manage file and directory filters is completely broken. This system lives outside the transaction system so there's no way to revert, track history or reproduce changes to a live source stream - for example when Johnny Intern decides the "core" library isn't useful to the entire development team.
The only reason I can account for Accurev's popularity is that it is optimized for the "Demo to Management" case. We're using AccuRev for serious software development - dozens of projects and many more developers. The streams and the GUI look great but after a few weeks use varnish comes off revealing a old, busted, mechanical-turk like system.
Stay far away from Accurev - use Git or Mercurial if you want something modern and free, or Perforce if you want something rock solid, well-supported but expensive.
EDIT:
As a postscript here's one of the many examples of the lack of care and general shoddiness in the UI:
The default difference viewer has its numbering "off by one" - for example if you have 2 diffs in a file - the viewer shows diff "0 of 1" and diff "1 of 1". I mean, really, would you feel comfortable trusting your code to a system that exhibits such a stupid and easily fixable bug.
