How to integrate Facebook with Watson conversation

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眼角桃花
眼角桃花 2021-01-27 15:45

I can already connect my conversation to my Facebook page and the bot is working. My Problem is that i couldn\'t find a single tutorial on how to make calls to a server that is

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  •  孤城傲影
    2021-01-27 16:39

    You need to develop an orchestrating application, that would be responsible to connect the IBM Watson Conversation with your desired Fronted, Facebook in this case, and the Backend systems. I imagine that you are using the automatic deploy to Facebook from the Conversation Tooling, this option would not resolve your need to access a Backend.

    The image passed by @data_henrik shows exactly that.

    In conversation, you can create context variables that will be used as triggers in the Orchestrator to let him know when you need to call a Backend service to provide an information and then write the response into the Conversation context.

    About using the Chatbot to login into a system, passing a password, this isn't a safe option since all information typed would go to Watson Conversation log and any person with access to the tooling/api could see the passwords.

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