How to obtain crash logs from users running iOS 9

Question

While we used to be able to obtain crash logs when users sync\'d with iTunes Connect at ~/Library/Logs/CrashReporter/MobileDevice/, now most users don\'t do this. T

Answer 1

For Mac Users:

1. Open Finder (found in the Dock)
2. Click on the 'Go' menu at the top of your screen, and select 'Go to Folder'
3. Type (or paste): ~/Library/Logs/CrashReporter/MobileDevice/
4. Open the folder with the same 'name' as your device. (Note: your device name appears in iTunes on the left side, under 'Devices').
5. Select Relevant Logs

Courtesy link: https://help.getpocket.com/customer/portal/articles/500338-how-to-find-the-iphone-ipad-app-crash-logs