submit crash logs to Apple via iTunes Connect

Question

How can I force an iPhone or iPod Touch to send/update its crash logs to Apple?

I can crash an app within my device. When I visit iTunes Connect, I don\'t see any crash

Answer 1

Crash logs are only synced from the device to your iTunes Connect account (via iTunes) if the device preferences allow crash reporting. I don't know how to change this preference directly, but you can set it the first time you sync your device after resetting the warning messages for the device. You can find a step-by-step here:

http://www.appsmini.com/iquakelite/howtosendcrash.html

If it's your users' crash logs you're really interested in -- not your own, which you can get directly off the device -- this explains why some users' crash logs are available in iTunes Connect and some aren't.