I have 2 windows program.
Program A : create with visual studio 2015 with crystal report SP18
Program B : create with visual studio 2017 with crystal report
I use win 10 64 bit.
App Server use 64 bit OS.
For this issue, I can give you advices :
Case solved and we should upgrade older version of CR to newer version (SP 21 at my case) or vice versa.
Maybe Your currnt CR Runtime is SP 21 or above . Try to downgrade to CR SP 20 or below.