Docusign Connect retry frequency when require acknowledgement enabled

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花落未央
花落未央 2020-12-21 14:19

What is the retry frequency for an account that has Connect enabled and the \"Require Acknowledgement\" setting turned on, assuming that the endpoint on our side does not re

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  •  有刺的猬
    2020-12-21 14:45

    From the Documentation

    If the Require Acknowledgement option is selected and a publication message fails to be acknowledged, the message goes back into the queue and the system will retry delivery after a successful acknowledgement is received. If the delivery fails a second time, the message is not returned to the queue for sending until Connect receives a successful acknowledgement and it has been at least 24 hours since the previous retry. There is a maximum of ten retries.

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