Converting from rich text format to plain text problems

Question

We currently have an application (Windows service) that connects to another of our applications and grabs invoices. In the invoices there is a RTF field for the footer/heade

Answer 1

I would say this is probably thrown on terminal type machines that don't have the UI libraries installed? Or possibly don't have them loaded (ie - if no user is logged in)

It's generally not a great idea to use UI libraries in a service, because there is no guarantee that those libraries are accessible if no user is logged in.

I would find a different way to remove the RTF formatting