Serious, intermittent errors with CF Web Service

Question

We\'ve got an incredibly frustrating situation with a CF Web Services-based API that we wrote and maintain. We had an API in place for years that was stable and working happily

Answer 1

I've read this thread, and the CFTalk thread. My initial thoughts about workarounds appear to have been already suggested by Mark Kruger and Dave Watts. The only other workaround idea I had was to catch the error and refresh the webservice stub using the Service Factory methods. (In CF8-9 there is a Admin API method to do this, not sure about CF7).

Researching the error I narrowed down possible matches to these:

http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:144821 This was a match but unresolved

http://blog.coldfusionpowered.com/?p=28 This was a very similar error, resolved by "fixing case issues" on all CFCs & invocations.

ColdFusion Google Adwords Business Component Error Resolved by rewriting code and removing cfcomments (I suspect that other factors were actually responsible for solving it here)

http://forums.crystaltech.com/index.php?topic=22364.0 We're getting closer now. Resolution involved mistakenly having two document roots

http://qaix.com/coldfusion/313-410-web-service-on-cfmx-6-1-jrun-suddenly-not-working-read.shtml Exact match for error message. Exact match for having CFC mapping to doc root. Resolution was to have only 1 mapping pointing to docroot, just "/". This could be the solution. In MX 6/6.1 and maybe 7, there was a default mapping for "/" pointing to docroot. If you have another mapping pointing to docroot, then I can see how this problem might arise. Check the physical paths for mappings and try the solution here, to use only the "/" mapping.