Refund of iOS in-app purchase - triggered by developer, not end user

Question

Case:

Our iOS app offers selling of custom made recipe packages that would be created for each user specifically. For example - user buys package of rec

Answer 1

One very simple alternative would be to have your users buy virtual currency in your app that they can then spend on their recipe-package-orders. Since you are managing their virtual currency account balance, you can easily refund, give volume-discounts, etc. as you please. The only thing that will still be hard then is to have users return their virtual currency to get back their actual money.