Does anyone have links to current and historical papers and authoritative links (statistics and blog posts) regarding response-time for user interfaces?
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Jared Spool shares some results of research conducted at UIE about the importance of performing a goal rather than download time.
Since we conducted the original research five years ago, we’ve repeatedly discovered users are more interested in achieving their goals than having speedy page loads. Since goals are often complex and require the users to be thoughtful, the best designed sites seem to get away with slower-than-average pages.
The original research from 2001 he references is The Truth About Download Time by Christine Perfetti and Lori Landesman.