Why is infinite loop protection being triggered on my CRM workflow?

Question

Update

I should have added from the outset - this is in Microsoft Dynamics CRM 2011

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I know CRM well, but I\'m at a loss to explain behav

Answer 1

For the one hour "reset" to take place you have to have NO activity for an hour. It doesn't reset just 1 hour from the original. So since you have an activity every 15 minutes, it never has a chance to reset. I don't know that is said in stone anywhere... but from my experience.

In CRM 4 it was possible to create a CRM Service (Google creating a CRM service in the child pipeline) and reset the correlation ID (using CorrelationToken.NewToken()). I don't see anything so easy in the 2011 SDK. No idea if this trick worked in the online environment. Is 2011 online backwards compatible with CRM 4 plug-ins?

One thing you could try would be to use the IExecutionContext.CorrelationId to scavenge the asyncoperation (System Job) table. But according to the metadata, the attribute I think might be useful (CorrelationId, CorrelationUpdatedTime, Depth) are NOT valid for update. Maybe you could delete the rows? Even that may not help.