What is the best way to specify the font-family when coding emails for Outlook 2013? I have found that font-family is ignored when it is added inline like this:
I had this problem and found the following post that fixed the issue: https://litmus.com/community/discussions/982-outlook-overrides-font-to-times-new-roman
Basically, you need to add the following conditional css style snippet right after the body
tag in the email template you want Outlook to take the desired font-family (in this case Arial, Helvetica or San-Serif) instead of the sticky MSO Times-New-Roman font: