I am using a Macbook with OS Sierra, and running Python 3.6.1 and Jupyter Notebook Server 5.0.0 I installed Jupyter Notebook extensions, following the instructions as mentioned
I had the same problem, but I notice in the README of jupyterlab this:
Prerequisites
Jupyter notebook version 4.3 or later. To check the notebook version:
jupyter notebook --version
So, try to check your version with that command, if returns a version lower than 4.3, try update it:
conda update notebook
That is how I solved the problem.