When is it a good idea to store passwords in clear text?

Question

I am working on an application that is targetted at non technical users. I expect a large number of support calls regarding lost passwords and inability to login.

I am u

Answer 1

You should only store passwords in clear text when you want it to be really easy for anyone to obtain them. For your usecase I would suggest an option where the user enters their e-mailadress and gets an e-mail containing a link with which they can log in. When logged in they should have the option to change password if they want to, but if most users aren't frequent visitors, they might not even want to change their password as they'll forget it before next visit.